FAQ

 

Where is MEOTINE. from?
MEOTINE. is designed in Denmark and produced by a team of skilled individuals we have known for years and build a close relationship with.

What is the best way to contact MEOTINE.?
The best way to contact us is by email at support@meotine.com. Please note that we reply to emails from Monday to Friday as quickly as possible.

Where is MEOTINE.’s headquarter?
MEOTINE.
Amaliegade 7B
1255 Copenhagen
Denmark

What countries do you ship to?
We ship all over the world! All orders will be shipped out via UPS to ensure fast and reliable delivery.

Can I track my package?
Absolutely. Once your order has been shipped you will receive a UPS tracking number by e-mail. Please note that it may take a couple of hours for your tracking number to become active.

Good idea to check your tracking number to avoid any delivery issues.

Do you have free shipping?
Yes, we do if your purchase meets the free shipping limit.

Do I pay local taxes to receive my order?
No, you only pay what you see at checkout.

PAYMENTS

What payment methods do you accept?
We accept payment with the following credit cards: Visa card, Mastercard, American Express & Visa Electron. We also accept payment with larna. The sum will be deducted from your account once the order is shipped.

RETURNS

Please note that all archive items are final sale and cannot be exchanged - Grab them while you can!

You can return your items and receive a refund within 14 days of receiving your order. Please note that a return shipping fee of 400 NOK will be deducted from your refund.

To qualify for a return, the item must be unused and in its original condition with all tags intact.

We do not offer direct exchanges at this time. If you would like a different size or item, we will cover your return shipping so you can place a new order and return the original item for a refund.